Technology and new approaches like the Western Governors University can cut the cost and improve the performance of public colleges and universities.

Interactive GIS application helps public safety officials better manage resources and responses in an emergency.

The National Association of State Chief Information Officers reports that there has been much activity since last year's version of the compendium.

In an unusual example of shared services, Fort Collins, Colo., will pay the Poudre School District to maintain and upgrade e-mail used by more than 1,800 city employees.

2010 State CIO Survey: Respondents see IT governance imbalance over authority and accountability, want IT portfolio methodology and procurement processes.